Contact us today for a FREE – no Obligation Estimate.


The Americans with Disabilities Act (ADA) is a crucial piece of legislation designed to ensure that individuals with disabilities have equal access to public spaces, including private businesses. In North Carolina, private businesses that fail to meet ADA standards risk facing significant fines, legal battles, and damage to their reputations. Understanding the potential penalties and how to ensure compliance can save businesses from these costly consequences.
Not Sure if Your Business Must be ADA Compliant?
Whether you run a Public or a private business with 15 or more employees, your facility must be ADA-compliant. We’re talking about:
- Retail outlets
- Grocery stores
- Hotels and restaurants/bars
- Theaters
- Banks
- Hospitals
- Doctors’ and dentists’ offices.
Every business must comply.
What is ADA Compliance?
The ADA mandates that businesses, regardless of size, must provide reasonable accommodations for individuals with disabilities. This includes making modifications to physical spaces to ensure accessibility, such as:
- Adequate parking spaces with clear signage and markings.
- Accessible building entrances, restrooms, and other facilities.
- Proper ramp inclines and accessible doorways.
- Installation of tactile and braille signage where needed.
ADA compliance applies to a wide variety of businesses, including retail stores, restaurants, offices, hotels, and healthcare facilities.
Penalties for ADA Non-Compliance in North Carolina
Private businesses that are not ADA-compliant are subject to both federal and state penalties. In North Carolina, these penalties can be severe.
Federal Fines:
- First-time violation: Up to $75,000.
- Subsequent violations: Up to $150,000.
These fines can escalate based on the severity and frequency of the violations. Businesses may also face private lawsuits from individuals who claim discrimination due to non-compliance.
Lawsuits and Settlements:
- Even without fines, a lawsuit for non-compliance can cost thousands in legal fees, court costs, and settlements. Many businesses find themselves settling out of court, which can still result in large payouts to avoid a public legal battle.
Reputation Damage:
- Beyond fines and legal fees, the reputational harm from being publicly labeled as discriminatory or inaccessible can lead to a loss of business. In a competitive market, ensuring that your business is accessible to all customers can be the difference between success and failure.
Common ADA Compliance Issues for Businesses
Many businesses in North Carolina inadvertently violate ADA standards by overlooking common issues. Some of the most frequent compliance violations include:
Improper Parking Lot Striping: Businesses must have the correct number of accessible parking spaces, with clear markings and appropriate signage. Non-compliant parking areas are one of the most common reasons for ADA lawsuits.
Non-Accessible Entrances: Entrances must be accessible to people using wheelchairs, with ramps or elevators in place if needed. Doors should also be wide enough for easy passage and have accessible handles.
Inadequate Restroom Accessibility: Restrooms must provide adequate space for wheelchair users, with proper grab bars and accessible sinks and toilets.
How to Ensure ADA Compliance for Your Business

To avoid fines and lawsuits, North Carolina business owners should prioritize ADA compliance by conducting regular audits of their facilities. Here are some steps to get started:
Conduct an ADA Compliance Audit: Call Blacktopfix to assess your business and identify areas of non-compliance. They can guide you on necessary updates to avoid potential legal issues.
Update Parking and Signage: Ensure that your parking lot has the required number of ADA-compliant spaces, clearly marked with the correct dimensions and signage.
Modify Entrances and Restrooms: Install ramps, widen doorways, and make restrooms fully accessible. This may require renovations, but it’s a worthwhile investment to prevent costly fines.
Training for Staff: Educate your employees about the importance of ADA compliance. Staff should be aware of their responsibilities when it comes to helping disabled customers, whether that’s offering assistance or understanding how to operate accessibility features.
What our clients are saying:



⭐⭐⭐⭐⭐
"Love my new Asphalt"
Their quote provided us with detailed specifications of the project at hand. Their team did a Great Job! They are our go-to asphalt maintenance service company.


⭐⭐⭐⭐⭐
"Nice, very nice!"
We're very pleased with the job they did. My wife is very impressed with our new looking driveway and will recommend you to all of our friends. Thank you!


⭐⭐⭐⭐⭐
"Very Professional"
Oscar and his crew are the real deal. They did an amazing job in my driveway. Blacktopfix is my go-to sealcoating Company.


⭐⭐⭐⭐⭐
"I'm impressed!"
We have worked with several contractors over the years repainting our Business Parking Lot and the level of Customer Service Oscar and his guys went beyond what we expected. I highly recommend.”


⭐⭐⭐⭐⭐
"Fantastic Service!"
We hired Blacktopfix for our driveway sealing, and they did an outstanding job! The crew was professional, arrived on time, and the quality of work exceeded our expectations. Our driveway looks brand new! Highly recommend their services.


⭐⭐⭐⭐⭐
"Top-notch Asphalt Maintenance"
Blacktopfix delivered on their promise of quality. They repaired some cracks and resealed our parking lot, and the results are amazing. It looks like we just had a new one installed. The customer service was excellent as well. I’m very pleased!


⭐⭐⭐⭐⭐
"Reliable and Professional"
I’ve used Blacktopfix twice now for asphalt repair and sealing. Both times, the work was done quickly and efficiently, with excellent attention to detail. The team is reliable, and their prices are fair. I wouldn’t go anywhere else!


⭐⭐⭐⭐⭐
"Great Experience!"
Working with Blacktopfix was a breeze. They communicated clearly from start to finish, and the results speak for themselves. Our driveway looks immaculate after the sealing, and the entire process was hassle-free. Definitely recommend.


⭐⭐⭐⭐⭐
"Impressive Work!"
I’m impressed with the work Blacktopfix did on our commercial lot. They patched up the damaged areas and applied a fresh sealant, making the lot look great again. The team was courteous, and the job was completed on time. Will definitely use their services again!

Avoid Penalties. Re-invest in Your Business
ADA non-compliance fines can be a significant financial burden for businesses in North Carolina, but more than that, failing to meet accessibility standards excludes a large portion of potential customers. By taking proactive steps to ensure compliance, you not only avoid penalties but also demonstrate a commitment to inclusivity and customer service.
If you’re unsure whether your business is fully compliant with ADA regulations, now is the time to take action. A simple audit and some modifications could save your business from expensive fines and legal trouble in the future.
You Have Questions. We Have Answers.
Read our most Frequently Asked Questions regarding Pavement Maintenance.